Rite Aid Corporation has faced media reports about its aggressive marketing of pharmaceutical products and other consumer-unfriendly practices. The company has filed a complaint in intervention in a whistleblower lawsuit brought under the Food and Drug Administration (FDA) and the Controlled Substances Act (CSA). The Justice Department announced that the United States filed a complaint in intervention in a whistleblower lawsuit brought under the FDA.
To report a complaint, customers can use the Consumer Complaint Reporting system and MedWatch. The Rite Aid customer care team offers support for in-store and online shopping, as well as information about their loyalty program. Customers who are deaf or hard of hearing and communicate by telephone can contact any Rite Aid pharmacy.
Complaint forms can be found at http://www.hhs.gov/ocr/office/file/index.html. Complaints must be filed within 180 days of the date of the alleged issue. If you have a complaint, call 1-800-RITEAID (1-800-748-3243). Hearing or speech disabled individuals can dial 711 to reach them through National Telecommunications Relay.
Rite Aid is not BBB accredited and offers several ways for customers to provide feedback about their shopping experience. Online communication and survey pages are available for customers to provide feedback. The company’s customer service team is available to assist those who are on hold for a long period of time.
📹 Rite Aid 10/13/15 with 4 min of complaints at end
I am going to have to call customer service which I don’t want to do.
📹 Lawsuit: CVS Pharmacy refused to fill Riverview woman’s opioid prescription
Lawsuit: CVS Pharmacy refused to fill Riverview woman’s opioid prescription.
I tried the Hershey one also and I did not get the xtra points either and when they scanned the coupon it came up with an error message but I dont remember the exact wording:-/ So luckily the checker just did a 1 dollar coupon.But yes it is super annoying when you should get the xtra points but you dont. I think the allergy rewards coupon is an Lb barcode. I really hate calling noncustomer service also but I had to call rite-aid noncustomer service today to get a card for myself because I have been using my moms card since the plenti switchover and they were super super awesome and I even have 300 points on MY card. so maybe it will be a good thing and work out great! I hope so! let us know.
Tyfs! I hate calling customer service too. However, I’ve called the plenti customer service and they are nice enuff but like u said idk if they’ll say u already earned pp so why should u get more, lol. The candy is the trick! My 2 issues with this new plenti is that the cashiers/managers can’t help u at all when u have a problem like this! And it’s a big mess for exchanging items u paid for with points. In any case good luck, they’ll ask u verification questions so make sure u know the name, address, etc for the card used. Do u think u’ll make a 30% q preview vid for Friday? I didn’t get a RA employee q but I did get a CRT q from last week. I’ll only have my car early am Friday cuz I travel Friday nite but I want to do 1 crest trans for sure and I’m debating what else. Thanks again!
Hey Michelle, I have a question about the Family and Friends coupon that is used on this Friday. I was told that it does not apply to any sale items. I wanted to purchase some extra school supplies for my children and use the coupon but can the coupon be used on B1G 50% off items as well? Or should I purchase the school supplies separate with the coupon and then on another transaction purchase B1G 50% items or sale items (like to Viva paper towels)?? Help please!! Thanks!