MagicJack, a voice over internet protocol (VoIP) provider, offers affordable phone services for the United States and Canada. The company has been criticized for providing inadequate customer service and questionable terms of service. However, with the hiring of Kennon, magicJack has improved its customer care and support.
To renew your magicJack service or phone number, log in to your account at my.magicJack.com and call 1-800-magicJack (1-800-624-4252). If you have a US Free Phone Number, it automatically renews along with the magicJack Device subscription. To report an issue with a magicJack user, visit their Support Page or send an email to [email protected]. magicJack does not charge for customer service.
For inquiries related to account management, billing, and payments, call 844-866-2442 from the US or Canada. If your magicJack is connected directly to a router, try troubleshooting steps such as rebooting or restarting the router. Make sure the phone and network are properly configured.
MagicJack operates the call center for this 800-624-4252 phone number, which is available Monday-Fri 9am-11pm, Sat-Sun 9am-6pm ET. To contact billing and customer service, call 1-800-magicJack (1-800-624-4252) from 9AM – 7PM EST.
📹 Magic Jack Digital Home Phone Service Review
E-mail general questions to [email protected] Note: this video and description contains affiliate links, which means …
📹 How to Contact MagicJack Customer Service
I payed $50 for five years, and then guess what? I had to pay $10 more to keep my number. The $10 did not go through because of a glitch in their web site, I pusd pay, and it sent me to the beginning. This case has been under “review” for TEN MONTHS! I can’t use the phone at all, and they have a call center that just thanks me for my patience, even when I say I lost all patience after two months. I would gladly pay the $10 but that is not an option! What a screwed up company.